Contact Grutas Tolantongo Tours
Questions about a booking go to the operator who runs it; questions about this site come to us.
About a booking you have made
Your confirmation email comes from the operator running the trip, and they hold the booking, the pickup point and the refund. Reply to that email for anything about a date, a meeting place or a cancellation — it reaches the people who can act on it, and it reaches them fastest.
About the canyon itself
Gate prices, accommodation inside the valley and anything about the resort are set by Grutas Tolantongo, not by any tour operator. Their own site at grutastolantongo.com.mx carries current rates and booking for the hotels and cabins.
About this site
Corrections, questions and anything that reads wrong on these pages are welcome. Write to hello@grutastolantongotours.com and the team will come back to you.
Where the canyon is
Grutas Tolantongo
San Cristóbal S/N, Ejido San Cristóbal
42375 Cardonal, Hidalgo, Mexico
Opening hours
Every day, 7:00 a.m. – 11:00 p.m. No entry to the river after 10:00 p.m.
Getting there
About four hours north of Mexico City, with a hairpin descent at the end. Full directions.
For hours and what a fare covers see hours and access, or compare every departure at Grutas Tolantongo Tours.